Insights & Tools to Accelerate Growth

Free Resources & Guides

People First Whitepaper

The complete playbook for scaling SaaS customer service without burning cash or losing customers. Discover the exact 90-day roadmap that helped companies go from overwhelmed to unstoppable.

BLOGS

Filipino Freelancers: Beyond Cost Savings

As a Filipino professional working in the global remote workforce. I’ve witnessed firsthand how businesses approach hiring from the Philippines. Most companies come to us thinking about one thing: cutting costs. But I want to challenge that perspe…

Agent of Record Services: Eliminate Contractor Turnover for SaaS Companies | AOR vs Traditional Management

SaaS companies and tech startups are discovering that traditional 1:1 contractor and freelancer relatio…

The Hidden Reality of Filipino Freelancing: Why Both Businesses and Talent Need Better Solutions

“Pano po yung client na bigla nlng ng ghost and 3 weeks sahod di binayaran…”.. I saw this post in a Filipino freelancers group recently, and hones….

Operational Excellence in SaaS: Why the Back Office Matters More Than Ever in 2025

In 2025, SaaS companies are under more pressure than ever to deliver frictionless, scalable, and trustworthy customer experiences. But ask ten SaaS founders what “Operational Excellence” means……

Future-proof Operational Excellence: A Strategic Framework for Modern Organizations

Stop Being a Busy Beaver: Rethinking Productivity in the Global Economy……

Operational Excellence Through Global Talent: A Framework for SaaS Revenue Growth

Executive Summary
Today’s uncertain times present the opportunity for a transformative approach to……

From Startup to Scale-Up: The Hard Truths Nobody Talks About  

When I tell people I started HeyBuddy Solutions in 2023, they usually expect some grand origin story. The truth? It began with me, a laptop, and way too much coffee in my co….

PARTNERS

VC AI Technologies
Builds Conversational AI Agents that help B2B teams scale smarter and more efficiently. From qualifying leads to resolving support tickets, their AI combines empathy, clarity, and proven frameworks to boost sales, support, and customer success. The platform amplifies human capabilities rather than replacing them, creating seamless workflows that drive measurable business growth.

Smile Checks
Revolutionizes identity verification by letting people give you direct, secure permission to access their pre-verified identity, work history, and income data. This smart, user-approved method eliminates manual tasks, reduces fraud risk, and ensures data accuracy. The streamlined process builds trust while delivering a smooth, efficient experience for both businesses and users.

FAQ

We can have your first global support team ready to start in as fast as 2 weeks. We’ll handle the sourcing, screening, and setup so you can get moving quickly.

Our teams are available 24/7/365. Whether you need support during U.S. business hours, night shifts, or weekends, we’ve got you covered.

We follow strict data protection policies and industry best practices. Our team uses secure tools, signs NDAs, and completes regular compliance training. We also make sure all systems are protected with access controls and encryption to keep your data safe.

On average, our clients save up to 80% compared to hiring locally in the U.S. You get highly skilled professionals without the high overhead costs, making it a smart move for growing businesses.

We track key metrics like attendance, task completion, customer satisfaction, and productivity. You’ll receive regular reports, and we keep communication open so you always know how your team is doing.

Yes, we make that transition easy. You can start with an AOR setup and move to an EOR model later if you’re ready to bring someone on full-time. After EOR, we can help you set up an entity.

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