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These Terms of Use (“Terms”) govern your access to and use of the website operated by HeyBuddy Enterprises LLC, doing business as HeyBuddy Solutions (“HeyBuddy,” “we,” “us,” or “our”), including heybuddysolutions.com and webpages, forms, content, and other public online features that link to these Terms (collectively, the “Website”).
By accessing or using the Website, you agree to these Terms. If you do not agree to these Terms, you should not use the Website.
1. About HeyBuddy
HeyBuddy Solutions provides business and operational services, which may include managed customer support, back office operations, managed assistant services, AI supported sales development services, recruiting services, and related solutions.
Information about services presented on the Website is provided for general informational and marketing purposes.
Accessing the Website, submitting a form, requesting a demonstration, downloading a resource, communicating with HeyBuddy, or receiving information from us does not by itself create a client relationship or obligate HeyBuddy to provide services.
Actual services are provided only pursuant to an applicable written agreement, proposal, Service Order, Master Services Agreement, or other agreement accepted by HeyBuddy and the applicable client.
If there is a conflict between these Terms and a separately executed agreement governing services provided by HeyBuddy, the applicable executed agreement will control with respect to those services.
2. Eligibility
The Website is intended primarily for business purposes and for individuals who are at least 18 years old.
By using the Website, you represent that you are legally capable of agreeing to these Terms.
If you access or use the Website on behalf of a company or other organization, you represent that you have authority to act on behalf of that organization with respect to your use of the Website.
3. Permitted Use
You may use the Website for lawful purposes, including to:
• Learn about HeyBuddy and our services • Contact us • Request information • Request a demonstration or consultation • Access resources we make publicly available • Apply for employment or other opportunities where available • Communicate with us regarding a legitimate business purpose
Your permission to use the Website is limited, revocable, nonexclusive, and nontransferable.
4. Prohibited Use
You may not use the Website to:
• Violate applicable law or regulation • Engage in fraudulent, deceptive, abusive, or unlawful activity • Impersonate another person or organization • Submit false or misleading information • Attempt to gain unauthorized access to the Website, accounts, systems, networks, databases, or infrastructure • Interfere with the operation, availability, integrity, or security of the Website • Introduce malware, malicious code, viruses, automated attacks, or harmful technology • Circumvent security or access controls • Probe, scan, or test vulnerabilities without our prior written authorization • Scrape, crawl, harvest, extract, or systematically collect Website content or data through automated means except as permitted by applicable law or expressly authorized by us • Use bots or automated systems in a manner that imposes an unreasonable burden on the Website • Use Website content to misrepresent an affiliation with or endorsement by HeyBuddy • Remove or alter copyright, trademark, or proprietary notices • Use the Website to infringe the intellectual property, privacy, publicity, or other rights of another person • Use information obtained through the Website for spam, harassment, or unlawful solicitation
We may restrict or block access to the Website where we reasonably believe these Terms have been violated or where necessary to protect HeyBuddy, our systems, our users, or others.
5. Website Content
The Website may contain descriptions of HeyBuddy's services, capabilities, processes, industries served, technology, personnel, business practices, case studies, articles, reports, insights, illustrations, examples, and other information.
We make reasonable efforts to keep Website information useful and current. However, Website content may not always be complete, current, error free, or applicable to every situation.
Website content does not constitute a binding offer unless expressly identified as such.
Descriptions of capabilities, workflows, staffing arrangements, timelines, technologies, service features, or expected outcomes are general descriptions and may vary depending on the particular engagement.
Specific obligations concerning services will be determined by the applicable written agreement with the client.
6. No Guarantee of Business Results
HeyBuddy may publish information concerning operational improvements, staffing, customer support, sales development, recruiting, automation, artificial intelligence, productivity, performance, or other business topics.
Such information is provided for general informational purposes.
Unless expressly agreed in a written agreement signed by HeyBuddy, we do not guarantee that use of HeyBuddy services, Website information, strategies, reports, resources, or recommendations will produce any particular financial, operational, staffing, recruiting, sales, revenue, customer satisfaction, or other business result.
Examples, illustrations, case studies, testimonials, or performance information should not be interpreted as a promise that another user or client will achieve the same outcome.
7. Talent, Recruiting, and Market Information
The Website may provide information concerning hiring, recruiting, compensation, talent availability, labor markets, roles, skills, locations, or related topics.
Such information may be based on available data, research, third party information, estimates, market observations, or other sources.
Labor market conditions, compensation, candidate availability, and similar information can change and may differ based on location, qualifications, timing, industry, and other circumstances.
Unless expressly stated otherwise in a written agreement, Website information concerning recruiting or talent should be treated as informational and does not guarantee the availability, suitability, performance, compensation, or successful placement of any candidate.
8. Artificial Intelligence and Automated Content
HeyBuddy may use artificial intelligence, automation, analytics, or other technologies in connection with certain business activities, content, demonstrations, or services.
AI generated or AI assisted information may contain inaccuracies, omissions, or unexpected results.
Website demonstrations or descriptions involving artificial intelligence are illustrative unless expressly stated otherwise.
Your use of actual HeyBuddy AI assisted services, where applicable, may be subject to additional contractual terms agreed between HeyBuddy and the applicable client.
9. Intellectual Property
The Website and its content are owned by HeyBuddy or used by HeyBuddy with permission and are protected by applicable intellectual property laws.
This may include:
• The HeyBuddy and HeyBuddy Solutions names • Logos • Brand elements • Website design • Graphics • Illustrations • Videos • Written content • Articles • Reports • Downloads • Templates • Frameworks • Methodologies • Software demonstrations • Website code and functionality • Other original materials
Except as expressly permitted by these Terms or applicable law, you may not reproduce, modify, distribute, publish, display, sell, license, commercially exploit, or create derivative works from Website content without prior written permission from HeyBuddy or the applicable rights holder.
You may view and make reasonable internal business use of publicly available Website content for the purpose for which it was provided.
Nothing in these Terms transfers ownership of HeyBuddy intellectual property to you.
10. HeyBuddy Trademarks
HeyBuddy, HeyBuddy Solutions, associated logos, product or service names, slogans, and other brand identifiers may constitute trademarks or other protected brand assets of HeyBuddy.
You may not use HeyBuddy branding in a manner that suggests sponsorship, endorsement, partnership, affiliation, or authorization without our prior written permission.
Nothing on the Website grants a trademark license by implication, estoppel, or otherwise.
11. Information You Submit
You may provide information to us through contact forms, demo requests, applications, chat features, communications, or other Website functionality.
You represent that information you submit is accurate to the best of your knowledge and that you have the right to provide it.
You should not submit confidential, proprietary, sensitive, or regulated information through general Website forms unless we specifically request that information through an appropriate channel.
Submitting information through the Website does not transfer ownership of your preexisting intellectual property to HeyBuddy.
Our collection and handling of personal information through the Website is described in our Privacy Policy.
12. Feedback
If you voluntarily provide suggestions, ideas, comments, or other feedback regarding our Website or services, we may use that feedback to improve our business, Website, or services without an obligation to compensate you.
This provision does not transfer ownership of your confidential information, personal information, or materials provided to HeyBuddy for another purpose.
13. Downloads and Resources
HeyBuddy may make reports, guides, articles, templates, market information, or other resources available through the Website.
Unless otherwise stated, these materials are provided for informational and internal business purposes.
You may not resell, republish, commercially distribute, or falsely represent HeyBuddy materials as your own without our written permission.
14. Third Party Websites and Services
The Website may contain links to or integrations with websites, platforms, applications, or services operated by third parties.
Third party services are not controlled by HeyBuddy.
A link or reference to a third party does not necessarily mean that HeyBuddy endorses, guarantees, sponsors, or is responsible for that third party.
Your use of third party websites and services is governed by the terms and privacy practices of those third parties.
To the extent permitted by law, HeyBuddy is not responsible for losses or damages arising solely from your independent use of third party websites or services.
15. Privacy
Our collection and use of personal information through the Website is described in the HeyBuddy Solutions Privacy Policy.
Additional privacy notices or agreements may apply to HB Connect, employees, applicants, clients, or information HeyBuddy processes on behalf of clients.
16. Website Availability
We may modify, update, suspend, restrict, discontinue, or remove portions of the Website at any time.
We do not guarantee that the Website will always be available, uninterrupted, secure, or error free.
Maintenance, technical problems, security events, third party services, network conditions, or other circumstances may affect Website availability.
17. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
HEYBUDDY DISCLAIMS WARRANTIES REGARDING THE WEBSITE TO THE EXTENT PERMITTED BY LAW, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON INFRINGEMENT.
WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, COMPLETELY SECURE, ERROR FREE, OR FREE FROM HARMFUL COMPONENTS.
WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ALL INFORMATION AVAILABLE THROUGH THE WEBSITE.
Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.
18. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HEYBUDDY ENTERPRISES LLC AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE WEBSITE.
THIS INCLUDES, TO THE EXTENT PERMITTED BY LAW, LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR OTHER INTANGIBLE LOSSES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HEYBUDDY'S AGGREGATE LIABILITY ARISING SOLELY FROM YOUR USE OF THE PUBLIC WEBSITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).
These limitations do not apply to liability that cannot lawfully be limited or excluded.
Liability arising from services provided to a HeyBuddy client is governed by the applicable client agreement rather than this Website limitation.
19. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless HeyBuddy Enterprises LLC and its officers, directors, employees, and agents from third party claims, liabilities, damages, judgments, and reasonable costs arising directly from:
• Your unlawful use of the Website • Your material violation of these Terms • Content or information you submit in violation of another person's rights • Your infringement or misappropriation of another person's intellectual property or other legal rights through your use of the Website
This section does not require you to indemnify HeyBuddy for HeyBuddy's own unlawful conduct or to the extent prohibited by applicable law.
20. Suspension and Termination of Website Access
We may suspend, restrict, or terminate your access to the Website if we reasonably believe:
• You materially violated these Terms • Your activity threatens the Website or another person • Your activity may expose HeyBuddy or others to legal or security risk • Restriction is required by law
Provisions that by their nature should survive termination will continue to apply, including provisions concerning intellectual property, disclaimers, limitations of liability, indemnification, and dispute provisions.
21. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles, except where applicable law requires otherwise.
22. Disputes and Venue
Before filing a legal action concerning these Terms or the Website, you and HeyBuddy agree to make a reasonable good faith effort to resolve the dispute informally.
A party seeking to initiate a dispute may provide written notice describing the dispute and requested resolution.
If the dispute cannot be resolved informally, and unless applicable law requires otherwise, any legal proceeding arising from these Terms or use of the Website will be brought in a state or federal court having jurisdiction in California.
Each party consents to the jurisdiction of such courts to the extent permitted by applicable law.
These Website Terms do not determine the dispute resolution procedure applicable to services provided under a separate agreement. The applicable client agreement will govern those disputes.
23. Changes to These Terms
We may update these Terms from time to time to reflect changes to our Website, business practices, or legal requirements.
When we update these Terms, we will revise the Effective Date shown above.
Material changes will apply prospectively as required by applicable law.
Your continued use of the Website after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law.
24. Severability
If any provision of these Terms is determined to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where appropriate.
The remaining provisions will continue in effect.
25. No Waiver
If HeyBuddy does not immediately enforce a provision of these Terms, that does not waive our right to enforce that provision later.
A waiver is effective only if made in writing by an authorized representative of HeyBuddy.
26. Entire Agreement for Website Use
These Terms, together with the Privacy Policy and any other policies expressly incorporated into these Terms, constitute the agreement between you and HeyBuddy concerning use of the public Website.
These Terms do not replace or modify a separately executed client agreement, Service Order, Master Services Agreement, proposal, referral agreement, Data Processing Addendum, employment agreement, or other written agreement with HeyBuddy.
27. Contact
Questions regarding these Terms may be directed to:
HeyBuddy Enterprises LLC Doing business as HeyBuddy Solutions 9245 Laguna Springs Drive, Suite 200 Elk Grove, California 95758 United States