Privacy

HeyBuddy Enterprises LLC, doing business as HeyBuddy Solutions (“HeyBuddy,” “we,” “us,” or “our”), respects the privacy of individuals who visit our website, communicate with us, apply for opportunities, request information, or otherwise interact with us online.

This Privacy Policy explains how we collect, use, disclose, and protect personal information through heybuddysolutions.com and related webpages, forms, and online services that link to this Privacy Policy.

This Privacy Policy applies primarily to our public website and related business interactions. Separate privacy terms may apply to HB Connect, client environments, employee systems, or other HeyBuddy platforms.

1. Information We Collect

The personal information we collect depends on how you interact with HeyBuddy.

Information You Provide to Us

We may collect information that you voluntarily provide, including:

• Name
• Business email address
• Personal email address
• Telephone number
• Company name
• Job title or role
• Business location
• Information submitted through contact forms
• Information submitted when requesting a demo, consultation, report, or other resource
• Newsletter or marketing preferences
• Messages and other communications you send to us
• Information you provide through chat or similar website features
• Information related to a potential customer, vendor, partner, or referral relationship
• Other information you choose to provide

Job Applicant and Recruiting Information

If you apply for a job, contractor opportunity, or other position with HeyBuddy, we may collect information such as:

• Name and contact information
• Resume or curriculum vitae
• Employment history
• Education
• Professional qualifications
• Skills and experience
• LinkedIn profile or other professional profiles you provide
• Work eligibility information
• Interview information and assessments
• Salary or compensation expectations
• References
• Information necessary to evaluate your application

Additional information may be collected later in the recruiting or onboarding process where permitted or required by law.

Information collected after an individual becomes an employee or contractor may be governed by separate workforce privacy notices, policies, or agreements.

2. Information Collected Automatically

When you access our website, certain information may be collected automatically through cookies, analytics tools, pixels, log files, and similar technologies.

This information may include:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Approximate geographic location derived from an IP address
• Referring website or source
• Pages visited
• Time and date of visits
• Time spent on pages
• Links or buttons clicked
• Website interactions
• Cookie identifiers
• Device or browser identifiers
• Traffic and website performance information

We use this information primarily to operate, secure, understand, and improve our website and marketing activities.

3. Cookies and Analytics

Our website may use cookies and similar technologies to remember preferences, understand website activity, measure performance, improve our website, and evaluate the effectiveness of our communications and marketing.

Technologies and service providers used in connection with our website may include tools provided by:

• Google
• HubSpot
• Meta
• LinkedIn
• Framer
• Other analytics, hosting, communication, or measurement providers we may use from time to time

Some technologies may place or access cookies or similar identifiers on your device.

You can control many cookies through your browser settings and, where available, through cookie preference tools presented on our website. Blocking certain cookies may affect website functionality.

We may update the technologies we use as our website and business systems change.

4. How We Use Personal Information

We may use personal information for legitimate business purposes, including to:

• Operate and maintain our website
• Respond to inquiries
• Schedule demonstrations or consultations
• Provide requested reports, resources, or information
• Communicate with prospective and existing customers
• Evaluate potential business relationships
• Manage referrals, partners, and vendors
• Provide customer service
• Send newsletters or marketing communications where permitted
• Understand website usage and visitor interest
• Improve our website, services, and business operations
• Measure marketing and website performance
• Prevent fraud, abuse, or unauthorized activity
• Protect our systems, users, employees, clients, and business
• Comply with legal and regulatory obligations
• Establish, exercise, or defend legal claims
• Evaluate applicants and recruit personnel
• Maintain business and administrative records

We may also use information for another purpose disclosed to you at the time of collection or with your permission.

5. Marketing Communications

If you subscribe to a newsletter, request information, communicate with our sales team, or otherwise provide your contact information, we may send you business or marketing communications where permitted by law.

You may unsubscribe from marketing emails using the unsubscribe mechanism provided in the communication or by contacting us.

Unsubscribing from marketing communications does not prevent us from sending nonmarketing communications when necessary, such as communications concerning an active business relationship, request, transaction, security matter, or legal obligation.

6. How We Disclose Personal Information

We may disclose personal information when reasonably necessary for our business operations.

Service Providers

We may provide information to companies that perform services on our behalf or help operate our business.

These may include providers supporting:

• Website hosting and development
• Customer relationship management
• Email and communications
• Analytics
• Marketing measurement
• Scheduling
• Automation
• Cloud storage
• Collaboration
• Applicant management and recruiting
• Payment processing
• Security
• Professional services

Providers we currently use or may use include HubSpot, Slack, Google Workspace, Microsoft Outlook, Apollo, Framer, Zapier, Make, and other providers appropriate to our business operations.

The specific providers we use may change over time.

We seek to provide service providers only the information reasonably necessary for the services they perform and expect them to handle information in accordance with applicable contractual and legal requirements.

Professional Advisors

We may disclose information to attorneys, accountants, auditors, insurers, consultants, and other professional advisors when reasonably necessary.

Legal and Safety Reasons

We may disclose information where we reasonably believe disclosure is necessary to:

• Comply with applicable law
• Respond to lawful requests, subpoenas, court orders, or legal proceedings
• Protect the rights, property, or safety of HeyBuddy or others
• Investigate suspected fraud or unlawful activity
• Enforce agreements or policies
• Protect the security or integrity of our systems

Business Transactions

If HeyBuddy is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.

With Your Direction or Consent

We may disclose information when you request or authorize us to do so.

7. Sale and Sharing of Personal Information

HeyBuddy does not sell personal information in exchange for monetary consideration.

Certain analytics, advertising, or measurement technologies may involve disclosures of identifiers, device information, or website activity to third parties. Depending on the technology, its configuration, and applicable law, some of these activities may be considered “sharing” of personal information for cross context behavioral advertising even when no money is exchanged.

Where applicable law gives you a right to opt out of such activities, HeyBuddy will provide or honor applicable mechanisms for exercising that right.

We do not knowingly sell or share personal information of individuals under 16 years of age.

8. Client Data and Information Processed on Behalf of Clients

HeyBuddy provides managed operational services that may involve our personnel accessing or processing information within systems controlled by our clients.

This can include information contained in client customer relationship management systems, customer support platforms, email systems, communication tools, databases, scheduling systems, or other client controlled environments.

When HeyBuddy processes personal information on behalf of a client and the client determines the purposes and means of that processing, HeyBuddy generally acts as a service provider, contractor, or processor rather than as the business or controller responsible for determining how that information is used.

That processing is governed by our agreement with the applicable client and, where appropriate, a Data Processing Addendum.

If your personal information was provided to us by one of our clients or is contained in a system controlled by one of our clients, requests regarding that information may need to be directed to the applicable client. We will reasonably assist clients with privacy requests where required by our contractual or legal obligations.

9. Artificial Intelligence and Automated Tools

HeyBuddy may use artificial intelligence, automation, transcription, analytical, or similar technologies as part of our internal operations or services.

We seek to limit the use of confidential information and personal information with such technologies to systems and use cases approved for the applicable business purpose or client engagement.

HeyBuddy personnel are expected to follow applicable company policies, client requirements, confidentiality obligations, and access controls when using AI assisted tools.

For services performed on behalf of a client, the use of AI tools with client information may also be governed by the applicable client agreement. Clients may request limitations on AI assisted processing where operationally feasible and agreed upon as part of the engagement.

We do not represent that every activity performed by HeyBuddy uses artificial intelligence.

10. International Access and Processing

HeyBuddy operates with personnel and service providers in the United States and the Philippines.

As a result, personal information may be accessed, transferred, stored, or processed in the United States, the Philippines, or other locations where our authorized service providers operate.

Privacy and data protection laws may differ between jurisdictions.

Where required by applicable law or contract, we take reasonable steps intended to provide appropriate protections for personal information transferred or accessed across jurisdictions.

11. Data Security

HeyBuddy maintains administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

The measures used may vary depending on the nature and sensitivity of the information, the systems involved, and the applicable business context.

No method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

Nothing in this Privacy Policy should be interpreted as a representation that HeyBuddy maintains a particular certification, security standard, or regulatory designation unless HeyBuddy expressly states otherwise in a separate written document.

12. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

• Provide requested services or information
• Maintain an active or potential business relationship
• Complete recruiting activities
• Maintain appropriate business records
• Comply with legal, tax, accounting, contractual, or regulatory requirements
• Resolve disputes
• Enforce agreements
• Protect our legitimate business interests

Retention periods may vary depending on the type of information and the circumstances in which it was collected.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements and our business practices.

13. Your Privacy Choices

Depending on where you live and applicable law, you may have rights concerning your personal information.

These rights may include the ability to request:

• Access to personal information we maintain about you
• Information about the categories of personal information we collect
• Information about how personal information is used or disclosed
• Correction of inaccurate personal information
• Deletion of certain personal information
• A copy of certain personal information
• Withdrawal of consent where processing is based on consent
• Opt out of certain marketing communications
• Opt out of certain sale or sharing activities where applicable
• Limitation of certain uses of sensitive personal information where applicable

These rights are not absolute. Applicable law may allow or require us to retain information or decline certain requests.

We may need to verify your identity before completing a privacy request.

You may also use an authorized agent to submit a request where permitted by applicable law. We may request information necessary to verify the agent's authority.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

14. California Residents

California residents may have additional rights under California privacy law.

The California Consumer Privacy Act and related regulations apply to businesses meeting specified statutory requirements. HeyBuddy provides the disclosures and request mechanisms described in this Privacy Policy without representing that every provision of the CCPA applies to HeyBuddy in every circumstance.

Where applicable, California residents may have rights to request information concerning the collection, use, disclosure, sale, or sharing of their personal information; request correction or deletion; and opt out of qualifying sale or sharing activities.

California privacy law also recognizes certain rights relating to employees, applicants, contractors, and business contacts where its requirements apply.

HeyBuddy does not sell personal information in exchange for monetary consideration.

If our use of website analytics, advertising, or measurement technology constitutes “sharing” under applicable California law, eligible California residents may exercise applicable opt out rights.

Requests may be submitted using the contact information provided below.

15. Sensitive Personal Information

We do not intentionally request sensitive personal information through ordinary website contact, demo, or newsletter forms unless it is reasonably necessary for a specific business purpose.

Please do not submit sensitive personal information through general website forms unless we specifically request it.

Recruiting, employment, client services, or other specialized interactions may involve different categories of information and may be governed by additional notices, agreements, or policies.

16. Children and Minors

Our website and business services are intended for business users and individuals who are at least 18 years old.

We do not knowingly solicit personal information from children under 13 through our public website.

If we learn that we have collected personal information from a child in a manner prohibited by applicable law, we will take reasonable steps to delete or otherwise address the information as required.

17. Third Party Websites and Services

Our website may contain links to websites, platforms, applications, or services operated by third parties.

We do not control the privacy or security practices of third parties, and this Privacy Policy does not apply to information collected directly by those third parties.

We encourage you to review the privacy policies of third party services before providing personal information to them.

18. HB Connect and Other HeyBuddy Platforms

This Privacy Policy primarily governs the public HeyBuddy Solutions website and related business interactions.

HB Connect and other HeyBuddy platforms may collect or process additional information and may be governed by separate privacy notices, terms, employment policies, client agreements, or other applicable documents.

Where a separate privacy policy or notice is presented for a specific platform, that policy or notice governs the activities described within it.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or legal requirements.

When we update this Privacy Policy, we will update the Effective Date shown at the top of the policy.

If changes materially affect how we handle personal information, we may provide additional notice where required by applicable law.

Your continued interaction with our website after an updated Privacy Policy becomes effective does not waive any rights that cannot legally be waived.

20. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy related request, you may contact:

HeyBuddy Enterprises LLC
Doing business as HeyBuddy Solutions
9245 Laguna Springs Drive, Suite 200
Elk Grove, California 95758
United States

Email: legal@heybuddysolutions.com

Please include enough information for us to understand and appropriately respond to your request. Do not send highly sensitive personal information by ordinary email unless specifically requested.